Our Service
One of the great pleasures of owning a business is the opportunity to get to know the preferences of our customers and to know things are going well with their celebrations throughout the years. We take great care in service to you.
Ordering
We are happy to answer email, phone calls, and texts, but all orders must be placed on line so that we will not lose anyone! And believe me, we can do that if it is on a scrap of paper while multi-tasking. If you reach our voice mail, please leave a message. We often monitor the phones due to the high rate of spam calls.
Cakes normally ship out within 1 - 2 days of receipt of order. If you need your cake by a certain date, it is very important to add a note in the note area during check out. UPS and USPS are often delayed in their deliveries during this Covid time, so please give the order enough time to arrive.
Please also add any best wishes, happy birthday, congratulation messages in the note area. We often send a full size card with your message.
Shipping
We ship to all 50 states and the territories. Please be sure to add extra delivery time to your order during the holiday seasons. We have a number of flavors, but we usually always have Vanilla rum cakes in stock for fast shipping.
Local Pick Up
Local pick up is not available at this time due to the Covid interruptions with the retail business locations.
Care and Serving
Your cake is freshly baked and will stay fresh wrapped as received for 4-6 weeks. Once opened, you can tightly wrap the cake and keep it on your counter. Refrigerating it will extend the freshness and you can put the entire package into the freezer. Per a customer, it has been known to last a year in a good freezer. She discovered the boxed cake and served it to company who loved it. I would suggest 3 months would be best. Chuckle.
Small Business and Corporate Purchasing
Our cakes come in nice gift boxes and make perfect appreciation and celebration gifts for customers and employees. We offer discount pricing for large orders placed for gift giving. Please contact us at sales@abumsrumcake.com for pricing when placing large orders. Or call if you need to have questions answered.
Wholesale
We wholesale to resellers and work with charities running fundraisers. Please contact us at Sales@abumsrumcake.com for more information
See FAQ page for other questions.
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There's a little bit of Bum in all of us. Enjoy!!